Town Guardians Privacy Policy

Last updated: May 28, 2025

This Privacy Policy describes how Epixel Games ("Company") collects, uses, stores, and protects personal data of users ("Users") of the mobile game "Town Guardians" ("Game").

1. Information We Collect

Usage data: device ID, log records, IP address, purchase history
Account data: Google or Apple account-linked user ID
Optional data: email address when submitting inquiries
Analytics: in-game activity logs, click events, retention, performance data (via Firebase Analytics)

2. How We Collect Information

Automatically through gameplay and app usage
Provided voluntarily via customer support inquiries
Collected through analytics tools like Firebase Analytics

3. Purpose of Use

To provide and operate the game service
To respond to inquiries and provide support
To provide event or marketing communication (with user consent)
To prevent fraud and ensure service stability
To provide personalized advertisements
To improve game quality and analyze user experience

4. Retention Period

We retain personal information until the purpose is achieved or until the user requests deletion. However, we may retain data as required by law.

5. Sharing with Third Parties

We do not share personal information with third parties without user consent, except as required by law.

6. Delegation of Processing

We may delegate processing of personal data to the following partners:

The Backend (BaaS): user account and game data management
Google / Apple: login and payment support
Google Mobile Ads (AdMob): ad delivery and personalized ad targeting
Firebase Analytics: game data analysis and user behavior tracking

7. User Rights

Users can access, correct, delete, or suspend their personal data at any time by contacting us through the in-game support or email.

8. Data Protection Measures

Data is encrypted and securely stored.
Access is restricted and monitored through firewall and security systems.
Internal staff training and limited access to personal data.

9. Contact Information

Data Protection Officer: Jae-eun, Choi (Email: help@epixelgames.com)

10. Effective Date

This policy is effective as of May 28, 2025.